Privacy Policy

Last Updated: June 2026

At KuluMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and services.

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Mobile Number

• Email Address

• Delivery Address

• Billing Address

Order Information

• Products Purchased

• Order History

• Payment Details

• Delivery Preferences

Technical Information

• IP Address

• Device Information

• Browser Type

• Website Usage Data

• Cookies and Analytics Information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products and services

• Provide customer support

• Send order updates and notifications

• Improve our website and services

• Respond to inquiries and complaints

• Prevent fraud and unauthorized activities

• Comply with legal obligations

3. Payment Security

KuluMart does not store your complete debit card, credit card, or banking information on our servers.

All online payments are processed through secure payment gateway providers using industry-standard encryption technologies.

4. Cookies

Our website may use cookies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

• Enhance customer experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

KuluMart does not sell, rent, or trade customer personal information to third parties.

We may share information only with:

• Delivery Partners

• Payment Service Providers

• Technology Service Providers

• Government Authorities when required by law

All third-party service providers are required to maintain confidentiality and security of customer information.

6. Data Security

We implement appropriate security measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.

7. Customer Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your account data

• Opt out of promotional communications

• Contact us regarding privacy concerns

8. Children’s Privacy

KuluMart services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

10. Updates to this Policy

KuluMart reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

KuluMart
Website: https://kulumart.com
Email: support@kulumart.com
Customer Support: Available through Website and WhatsApp

By using KuluMart, you consent to the collection and use of information as described in this Privacy Policy.

For a complete e-commerce website, you should also add:

• Refund & Return Policy

• Shipping & Delivery Policy

• Cancellation Policy

• Terms & Conditions

• FAQ Page

These policies help build customer trust and support payment gateway compliance.